Privacy Policy

Last updated: August 12th 2026

Vital Drip Co LLC (“Vital Drip Co.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at vitaldrip.co and in the course of providing our mobile IV therapy and wellness services, how we use it, and the choices you have.

1. Information We Collect

Information you provide to us

• Contact details such as your name, email address, phone number, and service address.
• Appointment and booking information, including the services you request and scheduling preferences.
• Health-related information you provide during intake, screening, or treatment (handled as described in our Notice of Privacy Practices).
• Payment information, which is processed by our third-party providers, Jane (jane.app) and PayPal; we do not store full card numbers on our systems.
• Any information you include when you contact us, leave a review, or complete a form.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, and time spent on our site.
• Cookies and similar technologies used to operate the site, remember preferences, and measure performance.

2. How We Use Your Information

• To schedule, provide, and follow up on IV therapy and wellness services.
• To communicate with you about appointments, requests, and customer support.
• To process payments and maintain business records.
• To operate, maintain, and improve our website and services.
• To send you marketing communications where permitted, which you may opt out of at any time.
• To comply with legal, regulatory, and professional obligations.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who support our business, including our booking platform (Jane), payment processor (PayPal), website hosting, and analytics providers.
• Healthcare personnel involved in your care, consistent with our Notice of Privacy Practices.
• Legal and regulatory authorities when required by law or to protect our rights, safety, or the safety of others.
• A successor entity in connection with a merger, acquisition, or sale of assets.

4. Cookies & Tracking

Our website uses cookies and similar technologies. You can control cookies through your browser settings. Disabling some cookies may affect how the site functions. If we use analytics or advertising tools, we will honor applicable opt-out mechanisms.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep personal information for as long as needed to provide services, meet our legal and professional recordkeeping obligations, resolve disputes, and enforce our agreements.

7. Your Choices & Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. Florida residents may have specific rights under Florida law. To exercise any of these rights, contact us using the details below. You may also unsubscribe from marketing emails at any time using the link in those messages.

8. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children without appropriate consent. Services for a minor are arranged directly with a parent or legal guardian.

9. Third-Party Links

Our site may link to third-party websites and services (such as our booking provider). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes take effect means you accept the updated policy.

11. Contact Us

Vital Drip Co LLC
1220 Tangelo Ter, Delray, FL 33444
Email: [email protected]